Returns & Exchanges
At Pebblebee, we want you to be completely satisfied with your purchase. If you are not happy with your item, you can return or exchange it within 30 days of the original delivery date.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all accessories and manuals are included to qualify for a full refund.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing